Privacy Policy of Kheir Academy

1. Introduction
   Your privacy is a priority at Kheir Academy. This document explains how we collect, use, and protect your data in compliance with relevant data protection regulations.
2. Information Collection

• Personal details: Name, email, phone number, and payment details.
• Learning preferences: Class schedules, attendance records, and course progress.
• Technical data: IP addresses, browser type, and website interaction via cookies.

3. Purpose of Data Collection

• Service delivery: To provide and improve our educational offerings.
• Communication: To send updates, feedback, and promotional materials.
• Analytics: To understand and improve user interactions on our platform.

4. Data Usage
   Your data is used solely for educational and administrative purposes. Examples include class scheduling, performance tracking, and customer support.
5. Data Sharing
   We share data only:

• With payment processors (e.g., Stripe).
• When legally required (e.g., regulatory authorities).
• With trusted partners for service enhancement, under strict confidentiality agreements.

6. Data Retention
   Your data is retained only for as long as necessary for service delivery and legal compliance. You may request data deletion by contacting info@kheiracademy.com.
7. Data Security
   We implement encryption, secure servers, and access controls to protect your information from unauthorized access, alteration, or loss.
8. Cookies and Tracking Technologies
   Cookies are used to personalize your experience and improve website functionality. You can disable cookies in your browser settings.
9. Third-Party Services
   We utilize services like Stripe for secure payment processing and analytics tools to enhance user experience. Each provider has its own privacy policy, which we encourage you to review.
10. Children’s Privacy
    For students under 18, parental consent is required for registration. We take additional precautions to protect the privacy of minors.
11. Parental Rights
    Parents can access and control their child’s data by contacting us directly. Requests for data correction or deletion are handled promptly.
12. Your Data Rights
    You have the right to:

• Access: Request a copy of your data.
• Rectify: Correct inaccurate information.
• Erase: Request data deletion.
• Restrict: Limit data processing under specific conditions.

13. International Users
    For users outside Egypt, please note that your data may be processed and stored in Egypt, where privacy laws may differ.
14. Policy Updates
    This policy may be updated periodically. Substantial changes will be communicated via email or posted on our website.
15. Complaints and Disputes
    If you believe your data rights have been violated, contact us at info@kheiracademy.com. If unresolved, you may file a complaint with your local data protection authority.
16. Contact Us
    For privacy-related questions or concerns, reach us at:
    Email: info@kheiracademy.com
    WhatsApp: +201558125754
17. Data Backup and Recovery
    We maintain regular data backups to prevent accidental loss. In case of a breach or data loss, recovery measures are promptly implemented to restore information.
18. Automated Decision-Making
    We do not use automated decision-making or profiling processes that impact students or their accounts without human oversight.
19. Marketing Communications
    By providing your email, you agree to receive occasional updates and promotions. You can opt out at any time through the “unsubscribe” link or by contacting us directly.
20. Behavioral Tracking
    We may use behavioral tracking tools to understand user preferences and improve services. This includes analyzing website activity for customization purposes.
21. Vendor Agreements
    All third-party vendors and service providers we engage with are required to comply with strict confidentiality and data protection standards.
22. Breach Notification
    In the unlikely event of a data breach, affected users will be notified promptly with details about the breach and recommended actions.
23. Legal Disclosures
    We may disclose your information to comply with legal obligations, protect our rights, or prevent harm, fraud, or abuse.
24. Data Portability
    You can request a copy of your personal data in a commonly used electronic format, enabling you to transfer it to another service provider.
25. Archived Data
    For auditing or compliance reasons, some data may be archived and securely stored after your account closure.
26. Social Media
    Any interactions with Kheir Academy on social media platforms are subject to the respective platform’s privacy policies.
27. Biometric Data
    We do not collect or use biometric data such as facial recognition or fingerprint data in our services.